Submitting a File to the CCH Scan Catalog Team

You can email your files to the CCH Scan Catalog team if the option to do so is enabled in CCH Scan Administrator. The instructions below describe how to submit files from the Scan Validation window. See Monitoring CCH Scan Jobs from CCH Scan Workstation for instructions on uploading your file from CCH Scan Workstation.

Emailing a File

If Enable Files To Be Emailed to Wolters Kluwer is selected in CCH Scan Administrator, you can submit your files to the CCH Scan Catalog team via e-mail.es to the Scan Catalog team via email.

To email a file, do the following:

  1. On the Scan Validation window, select Email Import File to Wolters Kluwer.   Your default e-mail opens. The file you are validating is attached as an encrypted file.
  2. Enter the necessary information on the body of the e-mail.

  3. Select Send. You will receive an acknowledgment email once the file is sent to CCH Scan.

Note: Your imported file can also be directly e-mailed to the CCH Scan Catalog team at csupport@wolterskluwer.com. This file can be located in your Archive folder at C:\CCH Scan\CCH Scan Shared\Archive.

Uploading a File

If Enable Files To Be Uploaded To Wolters Kluwer is selected in CCH Scan Administrator, you can upload your files to the CCH Scan Catalog team. You can upload your file from CCH Scan Workstation or from the Scan Validation window.

To upload a file, do the following:

  1. On the Scan Validation window, select Upload File to Wolters Kluwer. The CCH Scan File Uploader window opens.
  2. Complete the required fields.
  3. Provide details of your issue in the text box.
  4. Click Select File to browse to the location of your imported file.
  5. Select the appropriate file and click Open.
  6. Click Send.
  7. Click OK.
  8. Click Close.

For more assistance, select Help > CCH Scan Help Topics, or contact us using the link below.

Customer service and technical support